Help & Documentation
Offline-first guidance for safe gear lists.
Trash
Recover deleted projects and gear — or remove them for good
Deleting a project or an owned-gear item doesn't destroy it on the spot — it goes to the Trash, where it waits until you either restore it or delete it permanently. The Trash is your safety net against an accidental delete, and it's also the only place you can actually free up a project slot on the free plan.
What the Trash is
A holding area for things you've deleted, opened from the 'View Trash' link on the All Projects dashboard or the Trash tile on Home.
- Deleting a project moves it to the Trash instead of erasing it. The project, its gear list, and all of its data stay intact.
- Deleting an owned-gear item works the same way — trashed gear appears in its own section on the Trash page, below the trashed projects.
- Trashed items sync across your devices. Delete a project on one device and it lands in the Trash on every signed-in device, not only the one you deleted it on.
- Nothing in the Trash auto-expires. Items stay there until you act on them.
- A trashed project leaves every list at once — the project selector on the Production Dashboard, the status pipeline, the calendar, the rental-house 'Linked Projects' list, the crew catalogue request picker and every accounting project picker. It reappears in them only when you restore it.
- A calendar subscription (ICS feed) and the shared production calendar link leave a trashed project out as well. It is listed again once you restore it; a calendar app shows the change at its next refresh.
Tips
- Think of the Trash as 'deleted, but recoverable'. The point of no return is 'Delete permanently', not the first delete.
Restoring something
Bring a trashed project or item back to its active list.
- Click 'View Trash' on the All Projects dashboard.
- Find the project, or scroll to the Owned Gear section for trashed gear.
- Click Restore. The project returns to your All Projects dashboard exactly as it was; a restored gear item returns to your Owned Gear list.
Tips
- Restore is the right move whenever you deleted something by mistake — nothing is lost in the round-trip.
Deleting permanently
The irreversible step — and the only one that frees a project slot.
- For a project: open its '⋯' menu in the Trash, click Delete, then Confirm?. For trashed gear: click 'Delete permanently' and confirm. Either runs the full hard-delete: the item and everything attached to it is removed from this device and from the cloud. There is no undo.
- The cloud records that belong to the project go with it: its calendar events, public call-sheet links, notifications, queued change e-mails and billing-draft links. Gear requests stay, because the rental house keeps its own record of the order, and so do time sheets your crew submitted.
- The project's contracts that nobody has signed (drafts, sent, declined, expired) are deleted on the server together with their signing links. Contracts that carry a signature are kept, and a signing link still open on one of them is closed. A shared project you own is the exception: deleting it for everyone deletes all of its contracts, signed ones included. Moving a project to the Trash deletes none of this.
- A shared project you own is deleted for every member at once: every member's cloud copy goes with it. If the server refuses, the cloud copies stay and the app says so. On a shared project someone else owns, the permanent delete only takes you out of the project — the rest of the crew keeps it.
- On the free plan, the two-project limit counts everything that isn't permanently deleted. A project sitting in the Trash still counts toward your limit — only permanent deletion frees the slot.
- Archived projects behave the same way (see the 'Archived Projects' topic): archiving keeps a project out of your way but does not free a slot.
Tips
- If you've hit the free-plan project limit, the fix is to permanently delete a project you genuinely no longer need — archiving or trashing alone won't open a slot.
- Download a backup (Settings → Backup & Data → 'Download full backup') before permanently deleting anything you might want to reference later. Permanent means permanent.
Common Pitfalls
- Expecting a trashed project to free up a slot. It doesn't — it has to be permanently deleted from the Trash.
- Permanently deleting to 'clean up' without a backup, then needing that project's gear list a month later.
The Trash is a safety net, not storage. Restore the things you deleted by accident; permanently delete (after a backup) the things you're truly done with — and remember that only permanent deletion frees a project slot on the free plan.
Related Topics
See also
